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FAQ

Product Picture 

All of our product pictures feature magnified enlargement, by simply moving the mouse over the picture.

 

Payment 

Instore we only accept Cash, Eftpos, Mastercad and Visa.

 

Minimum Order Value

$10 plus shipping within Australia.

$20 plus shipping for all International.

 

Freight Quotes for Orders over 20kg

As our software only calculates shipping to a total of 20kg, a freight quote will be required for these items, please send us an email and we will advise the cost, please include your shipping address, we need a physical address, not a P.O Box.

 

International Orders

For orders up 20kg our software will calculate a shipping quote.

All international orders are shipped via Australia Post Express Courier.

 

When will my order be shipped

Most orders are shipped within 24 hours of receiving the order, if there is a problem with payment, Shipping or stock we will contact you.

 

How long does my order take to arrive

Standard post within Australia takes 3-7 days.

Express Post within Australia takes 1-3 days.

International by Express Courier 3-5 days to major cities.

 

What happens if my order does not arrive

If your order has not arrived within 14 days in Australia please contact us and we will follow it up for you. For overseas orders please contact us after 20 days and we will advise the next step.

 

Social Networking

At the bottom of our website we have links to our Twitter, Facebook and blog pages, you are welcome to browse and become a friend.

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