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All instructions for pen kits are listed on the product page for the kit itself. For discontinued models please email us.


Product Picture 

All of our product pictures feature magnified enlargement, by simply moving the mouse over the picture.



Online payments are processed with Pay Pal which can be with a Debit Card, Credit Card or Pay Pal account.

Instore we only accept Cash, Eftpos, Mastercad and Visa.


Minimum Order Value

$10 plus shipping within Australia.

$20 plus shipping for all International.


International Orders

For orders up 20kg our software will calculate a shipping quote.

For more info refer to our International order page here.


When will my order be shipped

Most orders are shipped within 24 hours of receiving the order, if there is a problem with payment, shipping or stock, we will contact you.


How long does my order take to arrive

Standard post within Australia takes 3-7 days.

Express Post within Australia takes 1-3 days.


What happens if my order does not arrive

If your order has not arrived within 14 days in Australia please contact us and we will follow it up for you. For overseas orders please contact us after 20 days and we will advise the next step.


Social Networking

At the bottom of our website we have links to our Twitter, Facebook and blog pages, you are welcome to browse and become a friend.

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